Welcome to Temptimates! Our Shipping Policy outlines the terms and conditions related to the shipment of our lingerie products. By making a purchase on our website, you agree to the terms below.
1. Order Processing Time:
1.1 Standard Processing:
- Orders are typically processed within 1-2 business days (excluding weekends and holidays).
1.2 Custom Orders:
- For custom or made-to-order items, processing times may vary. Please refer to the specific product page for estimated processing times.
2. Shipping Methods:
2.1 Domestic Shipping:
- We offer standard and expedited shipping options for orders within [Country]. Delivery times and costs are provided during the checkout process.
2.2 International Shipping:
- Temptimates ships internationally. International shipping rates and estimated delivery times are calculated during checkout.
3. Shipping Costs:
3.1 Shipping Charges:
- Shipping costs are determined based on the selected shipping method, delivery destination, and the weight of the items in your order.
3.2 Free Shipping:
- Free shipping is be available for orders to United States of America and Canada. Check our website or promotional materials for information on free shipping offers.
4. Shipment Tracking:
4.1 Tracking Information:
- Once your order is shipped, you will receive a shipping confirmation email with tracking details. Use this information to track the status and location of your shipment.
4.2 Delivery Updates:
- For real-time updates on the delivery status, sign up for delivery notifications through our chosen carrier.
5. Customs and Duties:
5.1 International Customs:
- International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
6. Delivery Delays:
6.1 Unforeseen Delays:
- While we strive to deliver orders within the estimated timeframes, unforeseen circumstances (weather, customs, etc.) may cause delays. Temptimates is not liable for such delays.
7. Order Changes and Cancellations:
7.1 Changes to Orders:
- Once an order is placed, changes cannot be made to the shipping address or order items.
7.2 Order Cancellations:
- Orders cannot be canceled once they have been processed. Please review your order carefully before completing the purchase.
8. Contact Us:
8.1 Customer Support:
- If you have any questions or concerns about our Shipping Policy, please contact our customer support team at [shipping@temptimates.com].
Thank you for choosing Temptimates. We aim to make your lingerie shopping experience delightful, and we appreciate your understanding of our shipping policies.